ICON INTERACTIVE Privacy Policy

Last Updated:11 June 2024

1.Introduction

ICON INTERACTIVE PTE. LTD., along with its partners, parent companies, subsidiaries, licensees, licensors, and affiliates (referred to collectively as the "Company", "we" or "us"), develops, publishes, markets, and commercializes a variety of games for use on different platforms, including mobile devices (referred to as our "Applications"). Through these Applications, we offer gaming experiences and social gaming services, including the ability to make purchases.

ICON INTERACTIVE PTE. LTD. determines the purpose and methods of processing your personal information as outlined in this Privacy Policy and therefore acts as a "data controller" of such data.

2.Notice

We advise you to thoroughly review this Privacy Policy to ensure you have a comprehensive understanding of how your personal information is handled.

This Privacy Policy serves to inform you about the Company’s information practices, including the types of personal information collected, how it is utilized and protected, and the options available to you for managing and controlling your personal information. It is applicable to all users of our Services worldwide and pertains to personal information collected through our Services.

3. Information We Collect From You

We may gather information about you through various channels:

(1) directly from you,

(2) automatically through your interactions with our Services, or

(3) from third-party sources.

The type of information collected depends on factors such as the specific Service being utilized, our partnerships with third parties, and your privacy preferences.

Information Provided Directly: We collect personal information directly from you when you voluntarily submit it online or engage with us through various interactions, such as social media interactions, surveys, customer service inquiries, contests, or promotional activities. Certain sections of our Services require you to provide personal details, such as customer service interactions, or purchases of goods/services.

Indirectly Collected Information: Personal information is also gathered indirectly, including through automated methods from your device when you access our Services. Some of this data is collected through cookies and similar tracking technologies, elaborated upon in the "Mobile Identifiers, Cookies, and Additional Tracking Mechanisms" section below.

Information from Third Parties: We acquire personal information from third-party sources, including but not limited to:

Co-branding/Marketing Partners: We receive information from partners with whom we collaborate on co-branded services or joint marketing initiatives.

Service Providers: Third-party service providers may collect or furnish information on our behalf. For instance, vendors handling advertise tracking in our apps may collect your ads preference and other relevant data provided by you.

Publicly Available Sources: Information sourced from publicly accessible platforms like websites and government databases may also be collected.

The table below outlines the categories of personal information we collect from and about you through our Services, which is then consolidated with other data within our systems.

Description of Personal Information Source	Source
Name and contact information: This includes your first and last name, username or alias, along with contact details like email address, postal address, and phone number.	Third parties.
Payment information: Information related to financial transactions, such as card numbers, financial account details, and other payment information, is collected when making purchases or financial transactions.	Directly from you.
Purchase information: Details regarding purchases made on our Sites and in our apps, including order ID and order amount, are collected.	Automatic collection.
Content and files: This encompasses photos, screenshots of gameplay or in-game content, documents, or other files uploaded to our services, provided during interactions with our Applications, or shared on social media. Email communications and other messages are also collected and retained.	Directly from you. Third parties.
Geolocation data:This including the location detail you provided to the third party that we collabrate, such as livechat.	Third parties.
Identifiers and device information: Automatically collected data includes Internet Protocol (IP) address, device identifiers (such as MAC address, advertising IDs like IDFA, IMEI, MAID, and other unique identifiers), device type, operating system, browser, and other software details. Storage information, network provider, battery status, and configuration are also included.	Automatic collection.
Usage data: Activity logs or item logs, Game battle information and login data on our Sites, apps, and connected products, including details such as the URL of the referring website, viewed pages, duration of page visits, access times, and other usage-related information are collected. Additionally, data about activities on third-party sites and services is collected.	Automatic collection. Third parties.
Inferences: New information is inferred from collected data, either through automated means to determine likely preferences or characteristics, inferences based on survey responses, or inferences received from third-party advertisers. For example, general geographic location may be inferred based on IP address.	Directly from you Automatic collection. Third parties.

We do not collect any special categories of personal information, as defined by the GDPR, such as health-related information, information about race or ethnicity, or sexual orientation. However, we do receive "sensitive personal information," as defined by certain U.S. state privacy laws, which includes communications content when using our Services to send messages. You have the option to decline providing personal information, and you can utilize web browser or operating system controls to limit certain types of automatic data collection. However, if necessary information is not provided or allowed, certain services or features may not be fully available or functional.

4.Mobile Identifiers, Cookies, and Additional Tracking Mechanisms

We utilize various tracking technologies, collectively referred to as "Cookies," such as cookies (including Flash cookies), transparent GIFs (commonly known as "web beacons"), mobile analytics and advertising IDs, server log analysis, and other similar technologies, both currently available and those developed in the future. These technologies are employed to operate our Services effectively, improve your user experience, and gather information, including details about your Service usage, identifiers, and device information.

Mobile analytics and advertising IDs are generated by mobile operating systems (such as iOS and Android) and function similarly to cookies on websites, allowing apps to access and utilize them. Our apps include software that grants access to these mobile IDs by our third-party analytics and advertising partners.

Information from mobile devices may be shared with third parties or affiliates for marketing or promotional purposes. However, text messaging originator opt-in data and consent are excluded from this sharing and will not be disclosed to any third parties.

5.SDK that we use

We use a variety of SDKs in our products to help our users have a better product experience. Below is a list of the SDKs we use and a link to their corresponding privacy policies.

(1)Facebook SDK

https://www.facebook.com/privacy/policy

We intergrated Facebook SDK for user to login in some of our Games, when you login to our Games by Facebook, you may provided the the following types of Information to Facebook:

①What you post or share from our Games

②What you use our Games to do

③Information from and about the device you’re using

④The language setting you’ve chosen on our Games

You can manage these information by referring the link provided by Facebook:https://www.facebook.com/help/1727608884153160/app-visibility-and-privacy

(2)Bugly SDK

We intergrated Bugly SDK for optimize the user experience of our Games, by using our Games, the following personal information might be collected by the SDK for the purpose of implementing SDK product features:

Type of Personal Information	Optional/Mandatory	Processing Purpose and Functional Scenarios	Treatment
Cell Phone Model	Mandatory	Troubleshooting crash problems, help APP improve stability, identify whether Crash and other problems are related to the phone model.	encrypted transmission
Cell Phone Brands	Mandatory	Troubleshooting crash issues, helping to improve the stability of the app, and identifying whether issues such as Crash are related to the brand of the phone.	encrypted transmission
Android version	Mandatory	Troubleshooting crash problems, helping to improve the stability of the app, and identifying whether problems such as crashes are related to the version of the Android system.	encrypted transmission
Android api level	Mandatory	Troubleshooting crash problems, help APP improve stability, identify whether Crash and other problems are related to Android system api.	encrypted transmission
Vendor System Version	Mandatory	Troubleshooting crash problems, helping to improve the stability of the app, and identifying whether problems such as crashes are related to the vendor's system version.	encrypted transmission
cpu architecture type	Mandatory	Troubleshooting crash issues, helping apps improve stability, and identifying whether issues such as crashes are related to CPU architecture.	encrypted transmission
Whether the device is rooted or not	Mandatory	Recognize if Crash and other issues are due to rooting when the app crashing	encrypted transmission
Disk space usage	Mandatory	Identify if issues such as Crash are due to low disk space remaining when the app is crashing	encrypted transmission
sdcard space usage	Mandatory	Recognize if Crash and other issues are due to small space left on sdcard when the app is crashing.	encrypted transmission
Memory space usage	Mandatory	Identify if issues such as Crash are due to low memory space when the app is crashing	encrypted transmission
Type of network	Mandatory	Identify if issues such as Crash are related to the network type when the app is crashing	encrypted transmission
Apply the name and PID of the process currently running	Mandatory	Determine the ANR status of the current process when the app crashing, troubleshoot the crash problem, and help improve the stability of the app.	Read only, not saved locally or uploaded to server

You can manage these information by contact our DPO or directly contact Bugly SDK’s Developer.

(3) Our usage of LiveChat SDK

For optmize the in-services chatting experience, we have intergrated the LiveChat SDK. LiveChat SDK may collect the following data:

(1)Identifiers: Contact information and Account-related details, e.g. your full name, email address, physical address, phone number and IP address, user name, password, and other identifiers you provide;

(2)Commercial information: Transactional information, e.g. products or services purchased, obtained, or considered, or other purchasing or consuming histories and tendencies, payment data, Account information and supporting tickets;

(3)Electronic and network activity information: This includes records of your interactions with Livechat Engagements (e.g. Website, chat window and chat logs, Website history) and other records, e.g. pages visited, links clicked, referring URL, records on how you reached and used Livechat Engagements, performance metrics, start and end times of your interactions and other actions taken on Livechat Engagements and details of such actions;

(4)Device and geolocation: e.g. IP address, operating system, device type, browser details, country preferences, mobile network information, and device phone number, location and your geographic region;

(5)Shared Content: e.g. data you share during events, on social media, community, blogs, via chat window on Livechat Website, survey and feedback forms, etc;

(6)Inferences: Profiles created based on your data reflecting your interests, characteristics, preferences, and demographics.

To learn further details, you may visit the Privacy Policy public by Livechat:

https://www.livechat.com/legal/privacy-policy/

5.Utilization of Your Information

We utilize the personal information we gather for purposes outlined in this Privacy Policy or those we communicate to you when collecting your information. For EU and UK users, depending on the purpose of collecting your personal information, we rely on one of the following legal bases:

(1) Contract: We may require certain personal information to provide and support the services you purchase or request from us.

(2) Consent: In specific situations, we may seek your consent (separately from any contractual agreement) before collecting, using, or disclosing your personal information. In such cases, you have the option to voluntarily grant or deny your consent without adverse repercussions.

(3) Legitimate Interests: We may utilize or disclose your personal information for the legitimate business interests of either us or a third party, ensuring that your privacy rights are adequately protected. Our legitimate interests may include, but are not limited to, operating, enhancing, and developing our business and Services, communicating with you, improving our marketing activities, detecting and preventing illegal activities, and ensuring the security of our IT infrastructure and personnel. We ensure that the use of your data for our legitimate interests is reasonable and does not significantly affect your rights and freedoms.

(4) Legal Obligation: There may be instances where we are required to process and retain your personal information to comply with legal requirements or fulfill specific legal obligations.

The table below provides further insights into our purposes for processing your personal information and the associated legal bases. The legal basis for processing your personal information depends on the nature of the data and the specific circumstances in which we use it.

Purposes	Personal information type	Legal Grounds for Processing in the EU/UK, Including Basis of Legitimate Interest
Delivery of Products and Services: We provide and deliver our services, which includes troubleshooting and enhancing them through analytics for optimization.	Name and contact details, payment details, content and files, device identifiers, inferred information, geolocation data, usage statistics, and derived insights. Sensitive Personal Information under the California Consumer Privacy Act: Communication content (such as message contents).	Performance of contractual obligations. Alternatively, as required for our legitimate interests (to operate, deliver, and enhance our services; to engage with you) where our communications are not essential for fulfilling or entering into a contract with you. Consent (when relevant for inferred information).
To enable the acquisition of virtual items during the utilization of our Services.	Name, contact details, payment details,geolocation data, transaction details, and device identifiers.	Execution of a contractual agreement with you.
Ensuring the safety and security of our players (including the prevention of spam, fraud, cyber-attacks, and illegal activities).	Name, contact details, payment details, uploaded content, device identifiers, inferred information, geolocation data,usage patterns, inferred information. Content of communications.	Necessary for our legitimate interests (to operate and provide our business safely and to protect our business interests). Legal obligation. Consent (where applicable for inferred information).
To protect our legal rights (including where necessary, to share information with law enforcement and others), for example to defend claims against us and to conduct litigation to defend our interests.	Name and contact information, payment information, content and files, identifiers and device information, geolocation data, geolocation information, usage data, inferences. Communication information.	Required for our legitimate interests (ensuring the safe operation and protection of our business). Mandatory under legal obligations. Consent (where relevant, particularly regarding inferred information).
Adhere to legal and regulatory requirements applicable to us, including our duties to address your inquiries under data protection laws.	Personal details like name and contact information, payment details, content and files, identifiers and device information, geolocation data, inferred information, usage metrics, and derived insights. Information regarding communications.	Requirement under the law.
Conducting our business operations, including tasks like billing, accounting, and enhancing internal processes.	Personal information such as name and contact details, payment details, content and files, device identifiers, inferred information, usage data. Additionally, sensitive personal information under the California Consumer Privacy Act includes communication details.	Performance of a contractual agreement with you. Alternatively, as required for our legitimate interests (to operate and sustain our business while safeguarding our business interests). Compliance with legal obligations. Consent (if applicable for inferred information).
Enhancement, development, and research of products. This involves creating new services or features and conducting research.	Personal details including name and contact information, payment details, content and files, device identifiers, inferred information, geolocation data, usage information, and inferred information. This also includes sensitive communication data under the California Consumer Privacy Act.	Required for our lawful interests (ensuring the operation, provision, and enhancement of our business). Obtained consent (if relevant for inferred information).
Customization: To comprehend your preferences and tailor our services to enhance your satisfaction and enjoyment.	Name, contact details, payment details,geolocation data, content, device identifiers,usage patterns, inferred information. Sensitive Personal Information under the California Consumer Privacy Act: Communication details.	Consent. Alternatively, as required for our legitimate interests (to operate, enhance, and develop our business).
Customer support. To assist with customer inquiries and address any questions or concerns.	Name and contact details,, payment details, content and files, device identifiers, inferred information, geolocation data, usage data, and derived insights. Sensitive Personal Information under the California Consumer Privacy Act: Communication details.	Required for our legitimate interests (to run, offer, and enhance our business; to interact with you) – when our communications are not essential for performing or entering into a contract with you. Consent (if applicable for inferred information).
Communication. To transmit information to you, such as confirmations, invoices, technical notifications, updates, security alerts, and assistance and administrative messages.	Name and contact details,, payment details, content and files, identifiers and device details, usage data, inferences. Sensitive Personal Information under the California Consumer Privacy Act: Information related to communication.	Required for our legitimate interests (to operate, provide, and enhance our business; to engage in communication with you) – in cases where our communications are not essential for executing or forming a contract with you. Consent is sought (where applicable for inferred information).
Advertising and Promotions. To inform you about new services, deals, promotions, rewards, competitions, upcoming events, and other details regarding our services and those of our chosen partners (refer to the "How Can You Control the Use of Your Personal Information?" section of this Privacy Policy for instructions on altering your preferences for promotional communications).	Name, contact details, payment details, content and files, device identifiers, inferred information, usage data, geolocation data, and inferred information. Sensitive Personal Information under the California Consumer Privacy Act: Communication content.	Consent.
Advertising: Presenting advertisements to you. Refer to the "Mobile Identifiers, Cookies, and Additional Tracking Mechanisms" and "How Can You Control the Use of Your Personal Information" sections of this Privacy Policy for details regarding personalized advertising and your options concerning advertising.	Name and contact details, payment details, content and files, identifiers and device details, usage data, inferences. Sensitive personal information under the California Consumer Privacy Act: Communication details.	Consent.

Accessing the virtual items you've purchased and fulfilling our contract with you or potentially entering into a contract with you requires the provision of your purchase information to Symbol. Failure to provide this data will prevent us from fulfilling our contractual obligations and providing the necessary services to you. Similarly, providing your email address is essential for receiving payment receipts or for logging in to a Service via email. Without this data, you may encounter difficulties purchasing services or logging in to the Services via email.

We integrate information collected from various sources for these purposes, aiming to offer you a more seamless, consistent, and personalized experience.

6.How We Disclose Your Information

We may share deidentified information, meaning information that cannot reasonably identify or be linked to an individual, about our players as permitted by applicable law.

With your consent or as necessary to complete your transactions or provide the services you have requested or authorized, we disclose personal information. We also disclose each category of personal information with specific recipients (or permit third parties to collect this information from our Services) for the following business purposes:

(1) Public information: Certain profile information, such as your profile name, profile image, game level, and virtual item count, may be visible to other players in the game. You have options to edit your name, username, profile picture, and certain other information.

(2) Third-party social media platforms: At your direction, we may share information like your profile name, player ID, profile picture, and specific in-game content with your accounts on third-party social media platforms.

(3) Service providers: We provide personal information to third-party vendors, service providers, contractors, or agents who perform functions on our behalf as described in this Privacy Policy, such as customer service support, game play analysts, service hosts, and marketing companies.

(4) Financial services and payment processing: Payment and transactional data may be disclosed to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, analytics, or other related financial services.

(5) Affiliates: We may grant access to personal information across our subsidiaries, affiliates, and related companies to provide our services and operate our business efficiently.

(6) Corporate transactions: Personal information may be disclosed as part of corporate transactions like mergers, acquisitions, bankruptcies, or sales of all or part of our business or assets.

(7) Compliance and law enforcement: We may access, disclose, and preserve personal information if required to comply with applicable law, court orders, legal processes, or to protect our rights, users, or others.

(8) Security, safety, and protecting rights: Personal information may be disclosed to protect us, our users, and others, including preventing spam, fraud, or loss of life or serious injury, maintaining the security of our services, or enforcing our agreements, terms, and policies.

(9) Third-party analytics and advertising companies also collect personal information through our Services for various purposes. Some disclosures to these third parties may be considered a "sale" or "sharing" of personal information under the laws of California and other U.S. states.

Please note that some of our services may include integrations, references, or links to third-party services with different privacy practices. Any personal information provided to such third parties is governed by their privacy statements.

7.How Can You Control the Use of Your Personal Information?

We offer multiple options for you to manage the personal information we have on file, allowing you to decide how we utilize this information. These options are legally enforceable rights. If you reside in the UK, EEA, or Switzerland, please refer to the section titled "UK, EEA and Swiss Data Protection Rights" below.

(1) You have the right to access, receive a copy of, correct, and delete your personal information. If you wish to exercise these rights, you can do so by emailing sevice@icongamesg.com. To fulfill your request, we may require you to provide certain personal information for verification purposes.

Please note that some records, such as those related to payments or customer service inquiries, may be retained for legal and accounting reasons. If you have previously granted us access to your precise inferred information or agreed to receive push notifications on your device, you can revoke these permissions by adjusting your mobile device's settings within the relevant application or, in some cases, directly within the application itself.

(2) You have the option to control your communication preferences regarding promotional content from us, including emails, SMS messages, physical mail, and telephone calls. You can opt-out of receiving promotional emails or SMS messages by following the instructions provided in the email or SMS message, or by contacting us using the information provided in the "Contact Us" section below. Please be aware that it may take some time for us to process opt-out requests. Even if you choose to opt-out of promotional emails, we may still send you emails related to your account or any services you have requested or received from us.

(3) To manage or opt-out of targeted advertising, you have several choices available. You can utilize the Global Privacy Control setting in your web browser or browser extension. Additionally, many of our partners are part of associations that offer straightforward methods to opt out of cookie analytics and targeted advertising. These options can be accessed at the following links:

United States: NAI (http://optout.networkadvertising.org) and DAA (http://optout.aboutads.info/)

Canada: Digital Advertising Alliance of Canada (https://youradchoices.ca/)

Europe: European Digital Advertising Alliance (http://www.youronlinechoices.com/)

Furthermore, you can utilize other cookie or mobile ID controls provided below to manage your preferences.

These options are tailored to the device or browser you are currently using. If you access our services from different devices or browsers, ensure that you take similar actions on those systems to ensure your preferences are applied consistently across all devices and browsers.

Data sales: Some privacy regulations broadly interpret "sale" to encompass certain disclosures outlined in the "How We Disclose Your Information" section above. To opt out of such data "sales," please visit our "Do Not Sell or Share My Personal Information" in California Privacy Rights section below, utilize the Global Privacy Control feature as outlined, or send your request via email to sevice@icongamesg.com.

Browser or platform controls:

(1) Cookie controls: Most web browsers are configured to accept cookies by default. If you prefer, you can adjust your browser settings to learn how to delete or reject cookies. Please note that deleting or rejecting cookies may impact certain features or services on our Sites. Additionally, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.

(2) Global Privacy Control: Some browsers and browser extensions support the "Global Privacy Control" (GPC) or similar controls, which can signal to the websites you visit your choice to opt out of certain types of data processing, including data sales and targeted advertising, as specified by applicable law. Upon detecting such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control recognized by regulation or widely acknowledged as a valid opt-out preference signal.

(3) Do Not Track: Some browsers include "Do Not Track" (DNT) features, which signal to the websites you visit that you do not wish to be tracked. Since there is no common understanding of how to interpret the DNT signal, our Sites do not currently respond to browser DNT signals. However, you can utilize other tools to control data collection and use, including the cookie controls and advertising controls described above.

(4) Mobile advertising ID controls: iOS and Android operating systems offer options to limit tracking using advertising IDs and/or reset the advertising IDs.

(5) Email web beacons: Most email clients provide settings that allow you to prevent the automatic downloading of images, including web beacons, thereby preventing the automatic connection to the web servers that host those images.

In addition to the automated controls mentioned above, if you submit a request to exercise your rights or preferences, we may decline requests in certain cases, to the extent permitted by applicable law. For example, we may decline requests that are prohibited by law, could adversely affect the privacy or rights of another person, would reveal confidential information, or would interfere with legal or business obligations requiring data retention or use. If you receive a response indicating that we have declined your request, you may appeal that decision using the contact methods described at the bottom of this Privacy Policy.

8.UK, EEA and Swiss Data Protection Rights

If your personal information processing falls under UK or European Economic Area (EEA) or Swiss data protection law, you have specific rights regarding that data:

You have the right to request access to, rectification, or erasure of your personal information.

If any automated processing of personal information is based on your consent or a contract with you, you have the right to transfer or receive a copy of the personal information in a usable and portable format.

You can withdraw consent for future processing of personal information based on your consent at any time using the contact details provided under the "Contact Us" heading below. Withdrawal of consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor processing conducted based on lawful processing grounds other than consent.

You have the right to object to or obtain a restriction of the processing of personal information under certain circumstances.

You can opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the "Contact Us" heading. Opting out of marketing communications does not affect non-promotional emails, such as emails about your account or ongoing business relations.

You have the right to lodge a complaint with a supervisory authority regarding our collection and use of your personal data. For more information, please contact your local supervisory authority. Contact details for supervisory authorities in Europe are available here and for the UK here. Certain supervisory authorities may require you to exhaust our internal complaints process before considering your complaint.

For residents of France, you can provide specific instructions regarding the use of your personal information after your death.

To make such requests or contact our Data Protection Officer, please reach out to us at sevice@icongamesg.com.

We address all requests we receive from individuals wishing to exercise their data protection rights in compliance with applicable data protection laws.

9.California Privacy Rights

If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act ("CCPA"), you have certain rights regarding that information:

Notice at Collection: Before or at the time of collection, you have the right to receive notice of our practices, including the categories of personal information and sensitive personal information to be collected, the purposes for which such information is collected or used, whether such information is sold or shared, and how long such information is retained. You can find these details in this Privacy Policy by clicking on the above links.

Right to Know: You have the right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information. Much of this information is provided in this Privacy Policy. You may make such a "request to know" by contacting us at sevice@icongamesg.com.

Right to Request Deletion: You also have the right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request to delete, you may email us at sevice@icongamesg.com.

Right to Opt-Out/Do Not Sell or Share My Personal Information: You have the right to opt out from future "sales" or "sharing" of personal information as defined by the CCPA. Note that the CCPA defines "sell" and "personal information" broadly, and some of our data sharing described in this Privacy Policy may be considered a "sale" under those definitions. In the past 12 months, we have sold or shared all of the above categories of personal information. To opt-out from "sales" or "sharing" of personal information, please use the Global Privacy Control as described herein, or email your request to sevice@icongamesg.com. We do not knowingly sell the personal information of minors under 16 years of age.

Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law. We collect and process the contents of your communications on our Services for the purpose of facilitating those communications, to provide customer service, and respond to user complaints regarding violations of our Terms of Service. If you have any questions regarding our use of such sensitive personal information, please contact us using the contact information provided at the bottom of this policy.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Furthermore, to provide, correct, or delete specific pieces of personal information, we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send your request or confirm your request from the email address associated with your account or requiring you to provide information necessary to verify your account.

Lastly, you have a right not to be discriminated against for exercising these rights set out in the CCPA.

Moreover, according to California Civil Code section 1798.83, also referred to as the "Shine the Light" law, California residents who have provided personal information to a business with which they have established a business relationship for personal, family, or household purposes ("California Customers") may request information regarding whether the business has disclosed personal information to any third parties for their direct marketing purposes. If such a disclosure has occurred, upon receiving a request from a California Customer, the business is obligated to furnish a list of all third parties to whom personal information was disclosed in the previous calendar year, along with a list of the categories of personal information that were disclosed. California Customers can seek further information about our compliance with this law by emailing sevice@icongamesg.com. Please note that businesses are mandated to respond to one request per California Customer annually and may not be obligated to respond to requests made through means other than the designated email address.

California residents under the age of 18 who are registered users of online sites, services, or applications have the right under California Business and Professions Code Section 22581 to request the removal of content or information they have publicly posted, or obtain removal thereof. To request the removal of content or information publicly posted, please email us at sevice@icongamesg.com. Please be aware that submitting your request does not ensure complete or comprehensive removal of the posted content or information, and in certain circumstances, the law may not mandate or permit removal.

10.Keeping of Personal Information

We keep personal information for the duration necessary to deliver the services you've requested, complete transactions, adhere to legal requirements, settle disputes, enforce agreements, and for other legitimate and lawful business purposes. The specific retention periods can vary significantly based on factors such as user expectations or consent, data sensitivity, the availability of automated deletion controls, and our legal or contractual obligations.

For more information on the retention periods for different categories of personal information, please reach out to us using the contact details provided under the "Contact Us" section below.

11.Storage of Personal Information

The personal information we gather may be stored and processed within your country or region, or in other locations worldwide where we or our affiliates, subsidiaries, or service providers handle data. These storage locations are chosen to ensure operational efficiency and enhance performance. We take measures to process and safeguard data as outlined in this Privacy Policy, regardless of its location.

Processing of European Personal Information Location: In cases where we transfer your personal data to countries or territories outside of the European Economic Area, Switzerland, and the UK, which have been officially recognized as offering an adequate level of data protection, we rely on the relevant "adequacy decisions" from the European Commission and "adequacy regulations" (data bridges) from the UK Secretary of State.

If the transfer does not fall under an adequacy decision or regulations, we implement appropriate safeguards to ensure your personal information remains protected in line with this Privacy Policy and relevant laws. These safeguards, applied to both our group companies and third-party service providers and partners, include the European Commission’s Standard Contractual Clauses issued on June 4, 2021, under Article 46(2), along with the UK Addendum for data transfers originating in the UK.

Upon request, we can provide the Standard Contractual Clauses entered into by our group companies and third-party service providers and partners. Please note that some sensitive commercial information may be redacted from these Standard Contractual Clauses.

12.Security of Your Personal Information

We have implemented reasonable precautions to safeguard the information we collect against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, it's important to note that despite our efforts, no data security measures can guarantee absolute security.

To further protect your information, you should take precautions to prevent unauthorized access to your password, mobile device, and computer. This includes selecting a strong password that is difficult for others to guess and keeping it confidential. It's crucial not to share your password with anyone or use the same password across multiple sites or accounts.

13.Change of these policy

Each time you engage with our Services, the latest version of the Privacy Policy will govern your interactions. Therefore, it's advisable to check the date of this Privacy Policy (located at the top) and review any updates since the previous version whenever you utilize our Services. This Privacy Policy is subject to periodic modifications. Unless explicitly stated otherwise, the current Privacy Policy pertains to all information we possess about you. In the event of substantial alterations to the Privacy Policy, we will provide notice or seek consent for such changes as mandated by law.

14.Contact Us

For inquiries or comments regarding this Privacy Policy or the practices related to information collection and distribution through our Services, or to reach our Data Protection Officer, please feel free to email us at sevice@icongamesg.com.